![]() ![]() So the question arises: will people one day be able to count on flying from Paris to New York in less than an hour without contributing to global warming? Sky-high ambitions And the best Office cleaning companies not only make liberal use of janitorial inspections, they use technology like apps, software and reporting to communicate the information gleaned from janitorial inspections quickly and to the right people to adjust your service or handle an issue quickly.Traditionally designed for efficiency and safety, passenger planes are now increasingly being developed with climate neutrality in mind as well. Janitorial inspections bridge the gap between a facility manager and a cleaning company. The gold standard for quality control in the cleaning industry is janitorial inspections. Question #7 What kind of quality control checks do you use to assure reliability through accountability? What is your prospective commercial cleaning service doing to keep their turnover numbers low? Did you know the industry average is nearly 200% Yes, turnover tends to be high in the lower paid service jobs but many housekeeping services have been able to create practices and systems that help keep good people and thus lower turnover. Part of continuity with people is your cleaning services company turnover percentage. Question #6 What is your employee turnover percentage? The best cleaning companies hire and keep good people. But generally, you should not have a continual parade of new faces. Most commercial cleaning companies have floaters, or highly trained cleaners who can deliver service when your regular cleaner or cleaning team is out either on scheduled vacation or ill. Not only do you not want a steady stream of new people in and out of your facility, but also a long-term cleaner comes to understand your facility and your specific requirements and thus delivers a more responsive clean. Question #5 Will the same cleaner or cleaners continually maintain my facility? When employees are not performing, they need to be managed and sometimes retrained in order to do better or let go to save you the customer from having to live with poor service. We hold our team accountable and offer incentives for stellar performance. ![]() Success in the cleaning business is largely a function of what kind of employees a housekeeping service has and how they feel about their people in general.Īt WeClean we recognize the need to have our staff well trained and work to make them feel important and vital to our organization. ![]() ![]() Question #4 How do you motivate and manage your teams?Īfter a commercial cleaning company attracts good candidates and then trains them, they must manage and motivate them. Our team receives both off-site and onsite training in different modalities because we understand everyone’s learning process is different. WeClean provides comprehensive training designed to help our team consistently deliver good service. Question #3 What kind of training do your employees receive?Īfter a cleaning services company has hired a suitable applicant, they need to give that individual the tools they need to deliver very good service to you and your facility. When your prospective cleaning company takes shortcuts on screening employees, they put you, your employees, your reputation and your facility at risk. Verifying previous employment and checking references can go a long way to building a great team. We also work hard to look for candidates that are a good fit and with the right personality for your location. Question #2 How do you screen your employees?Īt WeClean we use e-verify to ensure all of our team is documented. You want to partner with a cleaning services company with enough experience under their belt and the willingness and know how to take what they already know and learn what you need to customize their service to you. Question #1 How many years have you been in business and what accounts do you service with a business similar to mine?Įvery company has to start somewhere but do you really want your facility to be the training ground for your newly minted commercial cleaning company? Experience matters and experienced companies are just better at what they do. Hiring the right cleaning company is not an easy task, if you do it right, you will find a partner to work with for years to come, there are so many variables and so many different types and sizes of firms that finding the right one for your facility can be a daunting process. ![]()
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